What do you think of our CS/community management?
Since so many of you have found success on the TeePublic platform, we wanted to share tips and tricks regarding what you may have done to get there, and what you do to keep growing your business. With that, today's testimonial concerns this question:
What do you like best about how TeePublic does customer service and community management?*
Speed of Care
"TeePublic always has fast and quick responses and always helps the customer regardless of the issue at hand."
"Whenever I have had a question, the TeePublic staff has been quick, attentive, and helpful."
Lots of Resources
"I love how TeePublic gives you various social media templates to market your products when there is a sale going on."
"i like the suggested design emails and coupon codes and premade sale promotion templates! The best thing is probably the chat, [and] I wish that was [available] 24/7 because I am up late a lot."
Interact with Real People!
"Prompt responses from people, not from bots or automated answers pointing me to irrelevant information or links."
"They're very attentive and always helping in any situation that may occur. As an artist, I feel very comfortable and safe working with them."
These artists have been satisfied with the overall attentiveness and care they've received, and we hope that you will be, too. We're always glad to receive feedback on what we do well and how we can improve.
Do you have similar dreams of starting your t-shirt business? Check out our next installments of Testimonial Tuesday to find out how artists like them make it work.
And if you're new to designing for tees, and this sounds like something you'd like to try, we'd love to have you!
*These responses have been lightly edited for clarity.